Peak Shipping Expectations

During these PEAK shipping weeks, ground shipping transit times cannot be guaranteed.

The guarantee is suspended for all Ground shipments, including shipments to and from Alaska, Hawaii and Puerto Rico, and UPS Standard shipments picked up or scheduled for delivery between Nov. 23–Dec. 24.

images-2-.jpeg

For more information and UPS delivery expectations, CLICK HERE.

 

fedex3.jpg

For Information about FedEx delivery expectations for US and International, CLICK HERE.

FedEx Express
Consistent with our FedEx Service Guide, the FedEx Money-Back Guarantee will be suspended temporarily on the following dates: 
• Wednesday, Nov. 21, 2018, for shipments that reach their destinations within 90 minutes of the scheduled commitment time.
• Tuesday, Dec. 18, through Monday, Dec. 24, 2018 for shipments delivered by the end of the day on the published delivery commitment date for the selected service and destination. 

Please plan accordingly for these potential delays in shipping due to increased volume with all shippers and the USPS. 

As always, EVERY effort will be made to ensure your packages ship and arrive on time.
Call your Customer Account Specialist NOW
with questions!

904.436.6540

Review the VOI shipping policy.