"VOI has been a pioneer and avant gardiste for limb sparing in dogs. It has been offering implants specific for limb sparing for over 15 years. During that time they have made changes to the endoprostheses and plates with the goal to improve the outcome of surgery. These are the implants for limb sparing with the most clinical data reported in the veterinary literature. Above all, it is the customer service that sets VOI apart. They have always been so responsive and have gone out of their way to meet needs. Thank you, particularly to Mr. Patrick Gendreau. "
“VOI’s (annual) bulk order program has saved me time and money. 2015 will be my third year taking advantage of the program. As my mobile surgical practice keeps growing, my time becomes more and more precious. Continuously managing my disposables is no longer something I spend time on. I highly recommend this program to any surgeon looking to save time and money. It’s truly a no-risk, no brainer.”
“My name is Jennifer Galvin. I co-own and manage Advanced Animal Care in Fort Mohave. My business partner, Dr. Erika Cartwright, had placed an order with your company last week and we had the opportunity to work with Katelynn Quarrels. Unfortunately due to bad weather, the parts did not arrive overnight by 10:30 AM delivery like they were supposed to. Katelynn took the time to research what happened, and did every single thing she could to make it right. I received several phone calls from her and follow up emails to make sure our patient was taken care of and that everything my doctor needed was sent. I cannot tell you how wonderfully refreshing it was to work with a person that sincerely cared about us as a company and showed real interest in our patient. Katelynn has a very rare quality that I don’t see often in the many distribution companies, drug companies, insurance agencies, and other people I have to talk to on a day to day basis. She is genuinely kind, compassionate, caring, and works very hard to ensure things are right. I wanted to let you know you have a wonderful employee there and that we are very happy and thankful to have found you. We will continue to work with VOI for our orthopedic needs and are so happy to have found you and to have had Katelynn’s help during this order.”
“Thank you to Steve and Crew for being so helpful with my limb salvage surgery. You guys are always so helpful and appreciated”!
“I wanted to extend my thanks to you all for your help over the past 2 weeks with our case of the rabbit with the fractured femur. I don’t do many fracture repairs but when I do, I have always called you and I have always been impressed with the high level of customer service you provide. You put me in touch with Dr. Gendreau who spoke with me 3 times pre-op and even called to check on my patient post-op. I received the materials I ordered exactly when you said they would arrive and the quality is superior. They worked perfectly for my rabbit patient, Oliver. He is doing very well, hopping around, and tolerating his external fixator with no troubles. Thanks again VOI…you have my loyalty and my recommendation.”
“Veterinary Orthopedic Implants is an excellent company to entrust with our business. The implants are top quality with a wide selection and an excellent value. More importantly, the customer service is outstanding! Patrick and his staff are always friendly, knowledgeable and accommodating.”
“Hi Mr. Gendreau,
The Academy of Veterinary Surgical Technicians is very fortunate to have supportive and generous allies such as Veterinary Orthopedic Implants in our corner. (VOI is a founding sponsor + more) We will be considering the details of your generous offer during our next meeting on February 11th. We certainly look forward to working with you and VOI in the future.”